System Status

All Systems Operational

Synergy App Operational
90 days ago
100.0 % uptime
Today
Add-Ons Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Synergy Analytics / Analytics Plus Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
MYOB ARL Operational
QuickBooks Online (QBO) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Wiise Operational
90 days ago
100.0 % uptime
Today
UAT Environment Operational
90 days ago
100.0 % uptime
Today
BETA Environment Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Mar 7, 2026 20:00-22:00 AEDT

The Total Synergy production environment (app.totalsynergy.com) may experience up to 2 hour of downtime on 07 March, 2026 from 8 PM AEDT / 9 AM GMT / 3 AM CST.
Posted on Mar 06, 2026 - 15:45 AEDT
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 20:00 AEDT
Scheduled - The Total Synergy production environment (app.totalsynergy.com) may experience up to 1 hour of downtime on 28 February, 2026 from 8 PM AEDT / 9 AM GMT / 3 AM CST.
Feb 26, 10:48 AEDT
Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 12:40 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:30 AEDT
Scheduled - Our Synergy API services will be restarted at 12:30 PM AEDT / 1:30 AM GMT, 23 February, 2026 / 7:30 PM CST 22 February, 2026.

During this time the Synergy production environment (app.totalsynergy.com) will experience 5-10 minutes of service interruption such as pages failing to load data.

We recommend postponing any critical activities, such as invoicing, until the restart has been completed.

Feb 23, 12:13 AEDT
Feb 22, 2026

No incidents reported.

Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 23:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 20:00 AEDT
Scheduled - The Total Synergy production environment (app.totalsynergy.com) may experience up to 3 hours of downtime on 21 February, 2026 from 8 PM AEDT / 9 AM GMT / 3 AM CST.
Feb 20, 17:41 AEDT