System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Synergy App Operational
90 days ago
99.91 % uptime
Today
Add-Ons Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Synergy Analytics / Analytics Plus Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
MYOB ARL Operational
QuickBooks Online (QBO) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Wiise Operational
90 days ago
100.0 % uptime
Today
UAT Environment Operational
90 days ago
100.0 % uptime
Today
BETA Environment Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2026

No incidents reported today.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Temporary Service Disruption
Resolved - The Synergy Production service has been restarted and is fully operational.
Project Templates can now be created and applied to Projects.

Thank you for your patience during this short downtime.
Jun 15, 09:50 AEST
Identified - We've identified an issue causing a Core API Failure when creating or applying Project Templates.

To resolve this issue, our Synergy Production service will be restarted resulting in downtime for up to 5 minutes from 9:40AM AEST.
Jun 15, 09:32 AEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 20:00 AEST
Scheduled - The Total Synergy production environment (app.totalsynergy.com) may experience up to 2 hours of downtime on 13 June 2026 from 20:00 AEST / 11:00 BST / 05:00 CDT.

We appreciate your understanding as we strive to improve and enhance our services.
Jun 12, 09:50 AEST
Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

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