All Systems Operational

Uptime over the past 90 days. View historical uptime.
Synergy App Operational
90 days ago
99.94 % uptime
Today
Add-Ons Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Synergy Analytics / Analytics Plus Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
MYOB ARL Operational
QuickBooks Online (QBO) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Wiise Operational
90 days ago
100.0 % uptime
Today
UAT Environment Operational
90 days ago
100.0 % uptime
Today
BETA Environment Operational
90 days ago
100.0 % uptime
Today
Outlook Add-in Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 AEST
Scheduled - The Total Synergy production environment (app.totalsynergy.com) may experience up to 3 hours of downtime on Saturday 25 July 2026 from 8pm AEST / 11am BST / 5am CDT.

We appreciate your understanding as we strive to improve and enhance our services.
Jul 24, 17:10 AEST

Jul 24, 2026

Intermittent System Outage
Resolved - Between approximately 12:45 AM AEST and 5:40 AM AEST on 24 July 2026 (15:45 PM BST and 20:40 PM BST on 23 July 2026), users may have experienced issues connecting to Synergy due to a network issue in one Microsoft's Azure West US data centres. All services have recovered and preliminary post incident review completed. More information can be found at https://azure.status.microsoft/en-us/status/history/
Jul 24, 10:58 AEST
Update - Synergy and associated services are operating as expected. Microsoft have advised that the issue has been downgraded from Warning to Good level. We will continue to monitor.
Jul 24, 06:49 AEST
Monitoring - Access to Synergy and associated services are recovering following Microsoft's rollback of a recent change. We will continue to monitor closely while Microsoft completes validation of the restoration.
Jul 24, 05:07 AEST
Identified - Microsoft is actively investigating options to mitigate the impact on affected services. While no estimated timeframe is currently available, we continue to monitor the situation closely.
Jul 24, 04:12 AEST
Investigating - We are currently experiencing outages for Synergy and associated services due to a Microsoft connectivity issue. They have advised a networking issue affecting connectivity to Azure services in the West US region. Users may experience intermittent connectivity failures, increased latency, or difficulty accessing Azure services. We will continue to monitor but please also refer to Microsoft's status page at https://azure.status.microsoft/en-us/status
Jul 24, 02:42 AEST

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

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