System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Synergy App ? Operational
90 days ago
99.96 % uptime
Today
Add-Ons Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Synergy Analytics / Analytics Plus ? Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
MYOB ARL ? Operational
QuickBooks Online (QBO) Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Wiise Operational
90 days ago
100.0 % uptime
Today
UAT Environment ? Operational
90 days ago
92.22 % uptime
Today
BETA Environment ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 9, 2025

No incidents reported today.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:00 AEST
Scheduled - On 3 May, 2025 there will be planned downtime from 9:00 PM AEST / 12:00 PM BST/ 6:00 AM CDT.
During this time, our production environment (app.totalsynergy.com) will be unavailable for up to 2 hours.

We appreciate your patience as we roll out minor fixes and new features to enhance your Total Synergy experience.
May 2, 11:23 AEST
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
UAT is currently unavailable
Resolved - The issue impacting our UAT environment has been resolved and uat.totalsynergy.com is now available.
Apr 29, 09:10 AEST
Identified - Our UAT environment (uat.totalsynergy.com) is currently unavailable due to a database restore issue.
Our development team are currently investigating the cause of this issue and we will provide further updates once they become available.

Please contact support for possible work-arounds should you need one.

Thank you for your patience.
Apr 28, 10:46 AEST
Apr 28, 2025
Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

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