System Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Synergy App ? Operational
90 days ago
100.0 % uptime
Today
Add-Ons Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Synergy Analytics / Analytics Plus ? Operational
90 days ago
100.0 % uptime
Today
Connect Operational
Xero Ltd - API Accounting API Operational
MYOB ARL ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
UAT Environment Maintenance Oct 16, 2024 17:30-21:30 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 15, 2024 - 11:06 AEDT
Scheduled - During this window, Synergy UAT environment may not be available.

Other services will not be impacted and you will be able to access app.totalsynergy.com as expected.

We appreciate your understanding as we strive to improve our services.
Oct 15, 2024 - 11:05 AEDT
Past Incidents
Oct 15, 2024
Planned maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 06:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 AEDT
Scheduled - Due to planned maintenance, our production environment may experience up to 30 minutes of downtime on Tuesday, October 15, from 06:00 AM AEDT / Monday October 14, 20:00 PM BST.

Thank you for your patience and understanding as we continue to enhance our services.
Oct 14, 17:44 AEDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024
October release - Scheduled downtime notification
Completed - The scheduled maintenance has been completed.
Oct 13, 08:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 AEDT
Scheduled - The Synergy October release is scheduled for implementation this weekend. Our production environment may experience up to 2 hours of downtime on Sunday, October 13, from 06:00 AM AEDT / Saturday October 12, 20:00 PM BST

We are excited to showcase our commitment to ongoing improvements and fixes with this release. Thank you for your patience and understanding as we continue to enhance our services.
Oct 10, 14:08 AEDT
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Planned Maintenance 07/10/2024
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 AEDT
Scheduled - During this window, the following non-production environments may experience downtime:
- Demo/Sample Organisations (Demo.totalsynergy.com)
- UAT Organisations (UAT.totalsynergy.com)

Other services are unlikely to be impacted and you will still be able to access app.totalsynergy.com as expected.
We are working to minimise disruption and expect normal operations to resume after the scheduled window.
We appreciate your understanding as we strive to improve our services.
Oct 4, 16:07 AEST
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

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